Last updated: 16 October 2026
This Privacy Policy explains how IT Milestone (“we”, “us”, “our”) collects, uses and protects your information when you visit itmilestone.com or contact us.
1. Information we collect
- Information you give us: your name, business or brand name, phone/WhatsApp number, email and project details when you fill in our quote form, message us on WhatsApp, call or email us.
- Information collected automatically: basic technical data such as browser type, device, pages visited and approximate location, collected through cookies and analytics tools.
2. How our forms work
Our quote and contact forms do not store your details on our website. When you submit a form, your answers are placed into a WhatsApp message that you choose to send to our business number. That conversation is then handled through WhatsApp, which is operated by Meta and governed by its own privacy policy.
3. How we use your information
- To reply to your enquiry and prepare a custom plan or quote
- To deliver the services you hire us for and communicate about your project
- To send invoices and keep business records
- To improve our website and services
- To meet legal and tax obligations
We do not sell or rent your personal information.
4. Cookies and analytics
We use cookies to keep the website working properly and, where enabled, analytics tools (such as Google Analytics) to understand how visitors use the site. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
5. Sharing your information
We only share information with trusted service providers who help us run our business, such as our hosting provider, WhatsApp/Meta, email and analytics services, or when required by law. When we work on your project, we may use third-party platforms (for example Shopify, Meta Ads or Google) on your behalf.
6. Data security and retention
We take reasonable steps to protect your information. We keep it only for as long as needed for the purposes above, or as required by law.
7. Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing itmilestoneofficial@mail.com.
8. Third-party links
Our website links to other websites, including client and partner sites. We are not responsible for their content or privacy practices.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the updated date.
10. Contact us
IT Milestone
Email: itmilestoneofficial@mail.com
Phone / WhatsApp: +92 319 2921988